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Privacy Policy

Illini Outdoor Power LLC 120 Industrial Drive, DeKalb, IL 60115 Phone: 630.445.3699 | Email: sales@illinioutdoorpower.com

Effective Date: June 19, 2026

Illini Outdoor Power LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and your rights regarding that information.

Information We Collect

We collect information you provide directly to us, including:

  • Name

  • Phone number

  • Email address

  • Any message or inquiry details you submit through our website forms or chat widget

We may also automatically collect limited technical information (such as browser type, device, and pages visited) to operate and improve our website.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service

  • Process and follow up on sales, service, and parts requests

  • Send transactional or informational messages related to your inquiry

  • Send promotional messages, but only where you have separately opted in

  • Improve our website, products, and services

SMS / Text Messaging Consent

When you opt in to receive text messages from Illini Outdoor Power LLC, the following applies:

  • Your consent is specific to Illini Outdoor Power LLC. Mobile opt-in information and consent are never shared with or sold to any third party or affiliate for their marketing purposes.

  • Message frequency varies. Message and data rates may apply.

  • You may opt out at any time by replying STOP. For help, reply HELP.

  • Consent to receive text messages is not a condition of any purchase.

  • Two separate consent types are offered — informational/transactional and promotional — and each requires its own independent opt-in. The two are not combined.

How We Share Information

We do not sell, rent, or trade your personal information. We may share information only:

  • With trusted service providers who help us operate our business (such as our CRM and messaging platform), bound by confidentiality obligations

  • When required by law, regulation, or valid legal process

  • To protect the rights, property, or safety of our business, customers, or others

Text-messaging opt-in data and consent are excluded from all sharing and are never disclosed to third parties.

Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.

Your Rights

You may request to access, correct, or delete your personal information by contacting us at sales@illinioutdoorpower.com or 630.445.3699. You may opt out of marketing communications at any time.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above reflects the most recent revision.

Contact Us

Illini Outdoor Power LLC 120 Industrial Drive, DeKalb, IL 60115 Phone: 630.445.3699 Email: sales@illinioutdoorpower.com

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